A Funding Account serves as a central hub for users to securely and efficiently manage cryptocurrency and fiat deposits and withdrawals. Additionally, it grants access to a comprehensive suite of financial products and trading tools, providing the essential resources to navigate the crypto market and enhance your overall trading experience.
Here are some of the primary products and services that interact with your Funding Account:
- Deposits: All deposited funds are initially credited to your Funding Account. You can enable an auto-transfer feature to automatically move these funds to other accounts, such as your Spot or Derivatives Account, after they arrive.
- Withdrawals: To withdraw crypto, you must first transfer funds to either your Spot or Funding Account. From there, you can initiate the withdrawal process.
- NFT Trading: This includes both buying and selling NFTs. Any purchase fees are deducted from, and any sales proceeds are credited to, your Funding Account.
- Launchpad Subscriptions: Participating in token launches requires you to transfer MNT or USDT to your Funding Account to commit during the subscription period. Any unutilized MNT or USDT from your commitment will be returned here. Any tokens you are allocated will be deposited into your Spot Account (for users on the classic account structure) or Unified Trading Account (UTA).
- Trading Bots: To create an automated trading bot, you must first allocate assets from your Funding Account. Once a bot is closed, all remaining assets are returned to it.
- Copy Trading: When you stop copying a lead trader and all associated positions are closed, the capital allocated for copying them is automatically returned to your Funding Account.
- Crypto Loans: You can use assets in your Funding Account to borrow funds, repay outstanding loans, or adjust your collateral levels.
- Earn Products: The principal and earned interest from fixed-term products are credited back to your Funding Account upon maturity. To subscribe to new Earn products, you need to transfer funds from here.
- Other Fiat Services: All fiat-related services, including quick buy, P2P trading, fiat deposits/withdrawals, and card transactions, are processed through the Funding Account.
Understanding Your Funding Account Dashboard
Your Funding Account dashboard provides a clear overview of your assets and available functions. Here’s a breakdown of its key components.
Total Assets
This metric shows the combined value of all cryptocurrencies and fiat assets held in your Funding Account. The total is displayed in both BTC and your chosen fiat currency. The system calculates this by first converting all assets to their USD equivalent and then converting that total into BTC and your preferred fiat currency.
Available Balance
This figure represents the amount currently free to be transferred or used for other purposes. It includes a "Pending Release" amount, which covers deposits awaiting blockchain confirmation or internal security reviews.
It's important to note that while the Pending Release amount is shown as part of your Available Balance, these funds are temporarily locked and cannot be used for:
- Cryptocurrency withdrawals or internal transfers
- Fiat currency withdrawals
- Card transactions
- P2P trading (buying or selling)
Core Functions: Deposit, Withdraw, Transfer & Convert
This section provides quick access to the account's essential operations:
- Deposit: Initiate a cryptocurrency deposit. You will be provided with a wallet address to receive funds from an external wallet.
- Withdraw: Transfer crypto to an external wallet or to another user on the same platform via an internal transfer.
- Transfer: Move assets between your Funding Account and other sub-accounts, such as your Spot or Derivatives Account.
- Convert: Instantly swap one supported cryptocurrency for another directly within the platform. 👉 Explore instant conversion tools
Available Balance By Asset
Similar to the main Available Balance, this section displays the freely usable amount for each individual cryptocurrency and fiat asset in your account.
Transaction History
You can view a complete log of all activities affecting your Funding Account by clicking the history icon. This record includes details of deposits, withdrawals, transfers, and earnings from various products.
Frozen Funds
Assets in your account can be locked or frozen for several reasons, including:
- Being reserved for an active P2P order
- A pending fiat withdrawal request
- Funds committed to a Launchpad subscription
- A card transaction pending identity verification
- A temporary security hold placed by the risk control team pending review
Navigating Your Transaction History
Your transaction history is divided into logical sections for clarity. Historical records of deposits (both fiat and crypto) made before the introduction of the Funding Account structure can typically be found under a "Funds History" tab or within your Spot Account history.
To view all transactions for your current Funding Account, navigate to the "All Transactions" tab. This provides a complete log of every action that has resulted in a change to your account balance.
Frequently Asked Questions
What is the main purpose of a Funding Account?
The Funding Account acts as the central hub for all asset management on the platform. It is the primary destination for deposits and the origin for withdrawals. It also connects to all other services like earning products, trading bots, and NFT markets, streamlining the movement of capital.
Why are my deposited funds showing but unavailable for withdrawal?
This is usually due to a "Pending Release" status. Deposits require a certain number of blockchain confirmations to be considered secure. Until this process is complete and any internal checks are passed, the funds will be visible but locked for withdrawals or trading for security reasons.
How do I move assets from my Funding Account to start spot trading?
You need to use the "Transfer" function. Simply select the asset and amount you wish to move, choose your Funding Account as the "From" source, and select your Spot Account as the "To" destination. The transfer is instantaneous.
Where do my rewards from Earn products go?
Upon maturity, both your initial principal and any earned interest are automatically credited back to your Funding Account. You can then hold the assets there, transfer them to another account, or use them to subscribe to new products.
What should I do if my funds are frozen?
First, check the "Frozen Funds" section on your dashboard for a reason. Common causes include active orders (P2P), pending withdrawals, or participation in token launches. If the reason is unclear or seems to be an error, you should contact customer support for assistance. 👉 Get more advanced asset management methods