Complete Guide to Signing Up and Getting Started on OKX

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Navigating the world of cryptocurrency exchanges can be daunting, especially for newcomers. OKX stands out as a user-friendly platform popular among English and Chinese-speaking users alike, known for its efficient processes, such as faster withdrawal times. This guide provides a clear, step-by-step walkthrough for registering, verifying your identity, and making your first cryptocurrency purchase on OKX.

Creating Your OKX Account

You can begin the registration process on either a mobile device or a computer. However, since identity verification must be completed on the mobile app, we recommend using a smartphone for the entire setup.

  1. Start by visiting the official registration page. Using a recommended link can sometimes offer benefits like reduced trading fees.
  2. On the registration page, you can sign up using any valid email address or mobile number. Follow the prompts to create your account password and agree to the terms of service.

Downloading the OKX Mobile App

After successfully registering your account, the next step is to download the OKX application to your phone to complete the mandatory identity verification.

Completing Identity Verification (KYC)

With the app installed, log in to your new account. You will be prompted to complete identity verification, often labeled as "Verify" or "KYC."

  1. Click the prompt to begin. You will first need to confirm your country of residence and select the type of identification document you will use (e.g., passport, national ID card). It is crucial that your selected country of residence matches the country that issued your ID document.
  2. Fill in your personal information accurately, including your full legal name and ID number.
  3. You will be asked to take clear photos of the front and back of your chosen ID document.
  4. Finally, complete a quick facial recognition scan. This helps ensure the person submitting the documents is the legitimate owner.

Submit your application and wait for it to be processed. This can take from a few minutes to several hours. Once approved, your account will be fully activated for trading.

Making Your First Cryptocurrency Purchase

Once verified, you can fund your account. Click "Buy Crypto" on the app's homepage. You are typically presented with two options:

For your first purchase, "Quick Buy" is usually sufficient. You will likely want to buy USDT (Tether), a stablecoin pegged to the US dollar. It acts as a common bridge between traditional money (fiat) and other cryptocurrencies.

  1. Select "Buy USDT" and enter the amount of fiat currency (e.g., CNY, USD, EUR) you wish to spend.
  2. Choose your preferred payment method, such as bank transfer or a digital payment app.
  3. The system will generate an order and match you with a seller. Review the seller's instructions carefully in the chat window. They often require that the payment account name matches your verified OKX account name.
  4. After confirming the details, you will be shown the seller's payment information (e.g., bank account number). You must then leave the OKX app and complete the transfer through your bank or payment app.
  5. Crucial Step: Once the transfer is complete, return to the OKX order page and click "I have paid." This notifies the seller and the platform that you have sent the funds. The seller will then release the USDT to your OKX wallet, usually within minutes.

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Frequently Asked Questions

Is it safe to transfer money directly to a stranger on P2P platforms?
Yes, the process is designed with security in mind. Sellers on the OKX P2P platform must collateralize their crypto assets before listing orders. If a seller fails to release crypto after receiving your payment, you can open a dispute with OKX support. By providing proof of payment, the platform will intervene and release the crypto from the seller's locked funds to you.

What documents are required for identity verification?
You will need a government-issued ID, such as a passport, driver's license, or national identity card. The document must be valid and clearly visible in the photos you upload. You will also need to complete a live facial verification scan.

How long does the verification process take?
Verification times can vary based on volume. It is often completed within a few hours, but it can occasionally take up to a day. Ensure all submitted documents are clear and valid to avoid delays.

Why can't I find the OKX app in my iOS App Store?
App Store availability depends on local regulations. If the app is not available in your region, you may need to change your Apple ID's country/region setting to a supported location. Always be cautious and use official methods when doing this.

What is the difference between a 'Quick Buy' and a 'P2P Trade'?
'Quick Buy' is an automated, convenience-focused service for instant purchases at a predetermined price. 'P2P Trading' is a peer-to-peer marketplace where you choose your seller and negotiate terms directly, often allowing for better rates on larger orders.

What should I do if my payment is made but I don't receive my crypto?
First, ensure you have clicked the "I have paid" button. If time passes and the crypto is not released, use the platform's chat function to contact the seller. If there is no resolution, immediately contact OKX customer support through the app and provide them with all relevant details and proof of your payment. They will mediate the dispute.